The akbil electronic travel pass is definitely the best feature of the constantly improving Istanbul public transportation network. Akbil is short for ‘akıllı bilet‘, which means intelligent ticket. And that’s exactly what it is. It’s a basically a small stainless steel button in a plastic holder, together not bigger in size than any key on your keychain. Akbil serves as computerized fare tag which you can use for all public transportation except on a dolmuş or minibus. Although the akbil is slowly being phased out in favor of the new Istanbul Kart, it will remain popular for a long time and will save you both money and time.

The Benefits of Akbil

For starters it’s very convenient and easy to carry around since it fits on your keychain. It will save you time while getting on buses, trams, metros or ferries since you won’t have to look for a token or ticket sales office and stand in line to buy a jeton or bilet prior to hopping on the public transportation vehicle.

Secondly, it will also save you money. Not only do you get a 10% discount by using your akbil, the next five transits you make within a 120 minute period you get a 50% discount.

If you’re traveling with a party of two or more, there is technically no need to get more than one akbil. However, keep in mind that while everybody will still benefit from the basic 10% fare discount, only one will get the 50% transit fare discount. If you want to take the full advantage of akbil, it’s better to get one for every person.

Where and How to Get Akbil

Akbil sales point on Taksim Square

With the new Istanbul Kart surfacing, the amount of Akbil Sales Points (Akbil Satış Noktası) has unfortunately been dramatically reduced. The easiest way to obtain an electronic travel pass is to buy it at the busy bus stop on Taksim Square. Look for the blue and white kiosk that has the İETT logo and the text Akbil Satış Gişesi on top of it. You can’t miss really.

Once it’s your turn, hand the clerk TL 6 as the deposit and say akbil almak istiyorum (I would like to buy an akbil). He will hand you the travel pass and a receipt. Keep the receipt if you intend to return the akbil at the end of your stay in order to reclaim your deposit. That’s it, no forms or paperwork to be filled in. You of course still have to load it before you can use it.

How to Load and Recharge Your Akbil

Akbil Recharger

There are two ways to load or recharge your electronic travel pass: either at a akbil/ticket sales point, or by using one of the many akbil recharge machines located at most of the transit points. They come in different shapes and sizes.

The ones that recharge akbil or Istanbul Kart are most of the time built-in into a wall, while the rechargers that serve both travel passes and also provide tokens (jeton) are stand-alone rectangular machines.

Fortunately, the procedure to load your electronic travel pass is the same:

1. press your akbil firmly on the socket
2. insert a TL 10 or TL 20 banknote in the machine
3. once the money has been accepted, press your akbil again firmly on the socket to add the respective credits

How to Use Akbil

Typical turnstile

Prior to boarding a tram, metro, funicular, ferry or sea-bus you have to pass turnstiles. At the right-hand side of every turnstile, you’ll find a socket just underneath a small display. Press your akbil firmly on the socket until you hear a double beep sound and the screen shows your destination and the fare that has been deducted. At this point the turnstile will allow you to pass through. Repeat this process for as many people travel with you on the same travel pass.

If you’re using a bus or the nostalgic tram, then look for an orange machine with a socket and display. It is mostly located next to the driver seat and press your akbil firmly on the socket for every passenger in your party.

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The brand new Istanbul Card (İstanbul Kart) was proudly introduced in the spring of 2009 by the Istanbul Metropolitan Municipality as a card with which you will be able to pay for all your Istanbul transportation, cultural and entertainment activities. In a first phase, the İstanbul Kart will replace the currently used akbil as a pre-paid public transportation pass. However, don’t rush to go get such a card, since the implementation doesn’t go as smooth as expected.

What Is the Istanbul Card?

The İstanbul Kart is a RFID (Radio-frequency identification) card which fits perfectly in your wallet since it has the dimensions of a regular credit card. It is a pre-paid and rechargeable card, which can be used to cover fares and entrance fees. At first it will enable you to cover any kind of transportation fees, including bus, tram, metro, funicular, ferry and sea-bus fares – yes, even your taxi and parking expenses.

You can also look at the İstanbul Kart as an electronic ticket. In the future the card will also pay for the entrance fees of movie theaters, cultural venues and/or museums. The latter is of course unnecessary is you have a Müzekart.

How Does the Istanbul Card Work?

Istanbul Kart with the Hagia Sophia and the Blue Mosque in Istanbul

You obtain an Istanbul Card (see below) and make sure there is enough money on it. Remember, it’s a pre-paid card, not a credit card. When you have to pay a fee of some kind for your transportation or leisure activities, you place it in the proximity of a fare point, and the amount due is automatically deducted from your card. In ideal circumstances you don’t even have to take the card out of your wallet. And for transportation purposes you will pay the same reduced rate as you currently do with your akbil.

Where Can I Get an Istanbul Card?

Currently you can only obtain an Istanbul Card at the IETT Akbil/Ticket sales point in Mecidiyeköy. No clue where that is? No need to worry! Just keep on reading and I’ll explain why.

Why You Should Keep Your Akbil!

Although not new, the idea to have one card to pay for the majority of your Istanbul transportation, cultural or leisure expenses is brilliant. However, the wide-spread implementation of the technology to deduct the fees due automatically has proven to be a painfully slow process. The municpality implements it route by route. With hundreds of public transportation lines throughout the city of Istanbul, this may take a while.

So for the time being, I strongly suggest you to stick or obtain an akbil to cover your public transportation fares and leave the Istanbul Card for what it is until all transportation means and lines are equipped to handle it.

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I wrote in an earlier post that a minority of Istanbul’s taxi drivers are not shy of hustling tourists. So I thought it would be helpful to provide my readers with a cab fare list for trips from Sultanahmet or Taksim to the most common Istanbul tourist destinations or the airports. This way you’ll be even better equipped to argue with the taxi driver in case you feel overcharged for the ride.

How to Use This List

The list below is based on taxi rides I took myself and the fare I personally paid for it (last updated on May 3rd 2009). However, please keep in mind that taxi fares aren’t an exact science! I was able to tell them the shortest way, yes even teach them a shortcut here or there. Have said that, they are a good indication and your fare should be more or less the same, give or take a lira or two. If the fare you have to pay is more than 15% off the fare listed here, then you may start questioning your driver.

Current Istanbul Taxi Fares

• The starting or flat rate is TL 2 during the daytime, TL 3 during the nighttime (from midnight to 6 a.m.).
• Every kilometer, TL 1,3 is added to the cab fare during the daytime, TL 1,95 at night.
• Standing still in traffic shouldn’t increase the fare. However, if the taxi stands still for more than three minutes, a waiting fee of TL 0,25 per minute will be added.

Istanbul Taxi Fares Per Destination

I suggest you print out this list and keep it on you during your stay in Istanbul. In case you had to pay much more for a certain ride than stated above, please do let me know by leaving a comment.

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By far the most convenient (but not always the quickest) way to get around in Istanbul is by taxi. They are plentiful, operate day and night, take up to four persons, are compared to the US or Europe fairly cheap, and they can be easily hailed on the street or found at taxi ranks. Unfortunately, a small percentage of the taxi drivers are either lunatics or con-artists. Luckily most are neither. But just in case, you may want to keep on reading and be well prepared before you get into a taxi in Istanbul.

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  Official taxi in Istanbul, Turkey.

  Official Taxis – Only take official taxis. They are bright yellow and have a sign on the roof with the word taksi on it. Furthermore, their taxi plate number (and sometimes company logo) should be clearly visible on the front doors and the roof. And most importantly, all official taxis have digital meters!

• No Meter, No Go – Always insist to switch on the meter! Some of the previously mentioned con-artists may come up with an excuse that the meter is broken or offer to drive for a flat fee. Accept neither, get out of the taxi and look for another one. Even if the taxi driver suddenly changes his mind. Also, if at any point during the ride the meter isn’t running, get out. If the driver protests, muttering the word polis may do wonders.

• Find The Taxi Meter – Whereas in Europe or the US taxi meters are mounted in such a way that they are clearly visible for the passengers, in Istanbul they are more often than not well hidden behind the gearshift. This makes it virtually impossible to see it from the backseat. Locals use the reflection in the front door window to monitor it. Since you’re probably not experienced in reading mirror images, lean over to check the meter at the start of the ride and at certain intervals. This is not considered rude. On the contrary, you’ll gain the taxi driver’s respect for knowing the ropes.

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  An Istanbul taxi meter showing the daytime (gündüz) fare.

  Day & Night Rates – Upon entering the taxi, a flat or starting rate will appear. After that, the rate will increment every 400 meters. Check out the current cab rates and taxi fares between popular Istanbul tourist destinations here. When the taxi is not moving (at traffic lights or while being stuck in traffic), the fare should remain more or less the same! During the day, the word gündüz should appear onscreen at regular intervals. At night (between midnight and 6 am), the word gece will appear. Since the night-rate is 50% higher than the day-rate, make sure the gündüz rate is applied when appropriate! This too is a popular tourist scam.

• Bridge or Highway Toll – In case you take a taxi to cross either of the Bosphorus bridges or drive on the TEM highway, toll (not more than TL 4) has to be paid. The taxi driver will pay that for you, but will add this to the fare.

• No Tipping – Unless the taxi driver helped you load and unload your luggage, he won’t expect a tip. If you’re happy with his performance, you can roundup the fare to the nearest convenient figure. Some taxi drivers may claim to be out of small money, hence try to make a few extra liras. Just stand your ground and make him go change the money somewhere if you feel he’s deceitful.

• Say What? – Most taxi drivers speak very little to no English at all. Having said that, chances are that your knowledge of Turkish is similar to his English skills. It’s therefore not a bad idea to have the exact name and street of your destination written down on a piece of paper.

• Seemingly Lost – Taxi drivers are not too streetwise. And in their defense, Istanbul is a giant city and expecting taxi drivers to know every single street by heart is unfair. It is therefore not unusual that taxi drivers are unfamiliar with the exact location of lesser known places. You may find him ask you, other drivers or pedestrians along the way. If you have a phone number on your destination, he’ll be glad to call them for precise directions.

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  Istanbul taxis may take alternative roads to avoid traffic jams.

  Unsafe Driving – Time is money. It’s a cliché, but it’s still very true for Istanbul’s taxi drivers. They may take alternative (and a tad longer and more expensive) roads when the main roads are congested. That’s perfectly fine and will benefit both parties. What they shouldn’t do though is race through the narrow streets. If at any time you feel unsafe, you tell the driver yavaş gidin (’yavash gidin’ pronounced) or just daha yavaş lütfen. Both mean more or less the same and order him to slow down. If he doesn’t obey your wishes, just get out at the first occasion that arises.

Now don’t get me wrong! I’ve been using taxis in Istanbul for over four years now, and I can count the times I felt unsafe or was hustled on both hands. Taxis in Istanbul are a cheap, reliable and more comfortable than most of the public transportation available.

Of course, if you had any good or bad experiences with Istanbul’s taxis, I’d love to hear your stories!

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